Terms of Service

Terms and Conditions

1.INTRODUCTION 

Welcome to Lmmaa. Lmmaa is a marketplace provider that operates a technology platform which connects Users to third-party vendors and enables them to organize small and/or medium level gatherings by accessing and using Lmmaa’s website www.lmmaa.com  (hereinafter “Website”) and any related mobile or software applications (hereinafter “Apps”) collectively the“Services”.  These terms and conditions (hereinafter “Terms”) are intended to make you aware of your legal rights and responsibilities with respect to your access to and use of the Website and Apps. In these Terms “we”, “us”, “our” or “Lmmaa”refers to Lmmaa Tech Ltd.  a company holding trade license number CL3787, with registered address Unit 208, Level 1, Gate Avenue -South Zone, Dubai International Financial Center, Boursa Street, Dubai, UAE and “you” “your”, “User(s)” shall refer to you as the Website User. Any information, text, links, graphics, photos, audio, videos, data, code or other materials or arrangements of materials that you can view on, access or otherwise interact with through the Website and Apps shall be referred to as “Content”. The Content that you contribute, submit, transmit and/or post to or through the Website and Apps, shall be referred to variously as “Your Content”, “Content of yours”, and/or “Content you submit.” 

Please read these Terms carefully. By using our Services, you confirm that you accept these Terms of use and that you agree to comply with them. If you do not agree to these Terms, you must not use our Website and/or our Apps. Upon accessing the Website, including any version of this Website that has been amended to geographically suit its Users, you will be asked to consent to being bound by these Terms as well as our website privacy policy (“Privacy Policy”). Users are hence advised to review these Terms and our Privacy Policy prior to use of the Website. These Terms, together with the Privacy Policy, constitute the entire agreement between you and us in relation to your use of this Website.

2. DEFINITIONS 

2.1 The definitions and rules of interpretation in this clause shall apply throughout these Terms:


“Account” means the account you create with Lmmaa using your Electronic Mail Account or certain third-party social networking accounts (including but not limited to Facebook, Twitter, Instagram) to access the Services; 

“Apps” means any mobile or software application owned by Lmmaa to provide and facilitate event planning and Booking services to the User;

“Booking(s)” has meaning given to it under Clause 6.1;

“Booking Fee” has meaning given to it under Clause 6.3;

“Confirmation” means written confirmation sent by us upon the acceptance of your Booking by the relevant Vendor, to your Account and/or to the electronic mail (Email) address provided by you. Confirmation may be provided during the working hours of the relevant Vendor;  

“Content” means any information, text, links, graphics, photos, audio, videos, data, code or other materials or arrangements of materials that you can view on, access or otherwise interact with through the Services;

“Description” means and includes the description, images, availability, restrictions, capacity, and any applicable charges of the relevant Vendors’ services. The Description varies from one Vendor to another; 

“External Sites” has meaning given to it under Clause 3.6

“Food & Beverage” means cafes, restaurants, or any food and beverage service provider listed on the Services; 

“Fun Activity” means entertainment activities, attractions, or any other experiences listed on the Services;

“GDPR” means EU General Data Protection Regulation 2016/679;

“Lmmaa” means Lmmaa Tech Ltd. holding trade license number CL3787 and their respective agents, servants, officers and employees; 

“Policies” means any terms, conditions, and policies (separate from these Terms) of each respective Vendor, made available on the Services. The Policies differ from one Vendor to another;

“Style” means, including but not limited to, any decorations, equipment, and materials requested in setting up a gathering;

“Security Deposit” has meaning given to it under Clause 7.8

“Total amount” has meaning given to it under Clause 6.5; 

“User” means the Account holder or a user of the Website and Apps;

“Vendor(s)” means any third party vendors and service providers listed on the Services including but not limited to, Venue, Food & Beverage, Fun, Style, and other Vendors; 

“Venue” means venues and properties listed on the Services; and

“Website” means the website www.lmmaa.com owned by Lmmaa to provide and facilitate event planning and booking services to the User.

 

3. USE OF THE SERVICES 

3.1 In order to use and access certain features on the Services, you may either create an account or directly make Bookings through our Website or App. If you choose to create an account, you must provide complete and accurate information, and warrant to update such information as and when required. You must keep your password confidential and are solely responsible for maintaining the confidentiality and security of your account, all changes and updates submitted through your account, and all activities that occur in connection with your account. 

3.2 If you are creating an account for commercial purposes and are accepting these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you are authorized to do so and have the authority to bind such entity to these Terms, in which case the words “you”, “your” and “User” as used in these Terms shall refer to such entity. 

3.3 In creating an account, you represent to us that all information provided to us in such process is true, accurate and correct, and that you will update your information as and when necessary in order to keep it accurate. You may not impersonate someone else, create or use an account for anyone other than yourself, provide an email address other than your own, or provide or use false information to obtain access to the Services that you are not legally entitled to claim. You acknowledge that any access to Lmmaa using falsely claimed accounts may cause us, or third parties to incur substantial economic damages and losses for which you may be held liable and accountable.

3.4 We reserve the right to amend these Terms at any time without notice and the Users’ continued use of the Website following the amendments represents the Users’ agreement to be bound by the Terms as amended. It is hence the responsibility of each User to review these Terms regularly while using the Website.

3.5 We may, from time to time, decide to change, update or discontinue certain products and features of the Services. You agree and understand that we have no obligation to store or maintain your Content or other information you provide, except to the extent required by applicable law

3.6 The Website may include advertisements with external links on third-party websites (hereinafter “External Sites”). We do not investigate, review, endorse, represent or control the content of any of External Sites, unless otherwise expressly stated in these Terms. We shall not be held responsible or assume any liability towards the content displayed on External Sites. External Sites may collect your data, send cookies, solicit personal information or otherwise and you are responsible for reviewing the External Site’s terms and conditions and privacy policy and you hereby acknowledge that you access, browse, link and/or bookmark the External Sites at your own risk.

3.7 We may also select certain websites as priority responses to search terms that you enter, and we agree to allow advertisers to respond to certain search terms with advertisements or sponsored content. We do not recommend, nor do we endorse the content on any third-party websites. We are not responsible for the content of linked third-party websites, websites framed within our Website, third-party websites provided as search results, or third-party advertisements, and do not make any representations regarding their content or accuracy. Your use of third-party websites is at your own risk and subject to the terms and conditions of use for such sites. We do not endorse any service advertised on the Website. 

3.8 Some Content you see or otherwise access on or through the Website is used for commercial purposes. You agree and understand that the we may place advertising and promotions on the Services alongside, near, adjacent, or otherwise in close proximity to your Content for commercial purposes. 

3.9 In the event of any breach or violation of any terms hereunder, Lmmaa reserves the right to pursue legal remedies available under applicable law and regulation. 

 

4. PROHIBITED ACTIVITIES   

4.1 The Content and information available on the Website are proprietary to Lmmaa or licensed to Lmmaa by third parties. Users agree that they shall not engage in any of the following activities in connection with your use of the Website:

i. post information on the Website and/or the App that is obscene, defamatory, threatening       or malicious in nature or any other material that is prohibited by law;

ii. publish any copyright material, or material protected by any other intellectual property rights, unless legal right to use and post such material has been obtained and is valid at the time of posting;

iii. infringe or use Lmmaa’s brand, logo(s) and/or trademark(s) in any business name, e-mail, URL or other context unless expressly approved in writing by the owner of the intellectual property as applicable;

iv. attempt to circumvent any protective technological measure associated with the Services;

v. violate the restrictions of any robot exclusion headers on the Website or bypass or circumvent their measures employed to prevent or limit access to the Service;

vi. access, monitor, reproduce, distribute, transmit, broadcast, display, sell, license, copy or otherwise exploit any Content of the Services, including but not limited to, user profiles and photos, using any robot, spider, scraper or other automated means or any manual process for any purpose not in accordance with these Terms or without express authorization from Lmmaa; 

vii. attempt to access or search the Website or any Content contained therein through the use of any engine, software, tool, agent, device or mechanism (including scripts, bots, spiders, scraper, crawlers, data mining tools or the like) other than through software generally available through web browsers; 

viii. download any Content unless it’s expressly made available for download by Lmmaa;

ix. post, upload, transmit or otherwise distribute chain letters, pyramid schemes, advertising or spam;

x. impersonate or misrepresent your affiliation with another person or entity;

xi. harvest or otherwise collect information about others, including telephone numbers for unlawful purposes;

xii. interfere with or disrupt any of the associated computer or technical delivery systems;

xiii. interfere with, or attempt to interfere with, the access of any User, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Website;

xiv. modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through the Website; and

xv. use the Website, or any Content on the Website in any manner not permitted by these Terms.

4.2 Users agree not to use the Website in any way or action that may:

i. cause damage to, or impair the performance of the Website, inclusive of its availability and accessibility to Users and Lmmaa;

ii. be illegal, fraudulent or harmful to any person or company in any direct or indirect manner; and

iii. use the Website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

5. CONTENT 

5.1 Ownership of Lmmaas’ Content and Intellectual Property Rights 

i. Intellectual Property” means all (i) patents, improvements thereof, patent applications and registrations, Inventions (whether patentable or not) (ii) trademarks, trade names, trade-mark applications and registrations service marks, domain logos and designs; (iii)copyrights, copyright applications and registrations; (iv) trade secrets, know-how and other intellectual property; and (v) computer systems and applications software including all documentation and modifications thereof.

ii. Subject to the express provisions of these Terms, we own, control, license, and reserve all the intellectual property rights and the Content used on the Website. You agree not to use, remove, alter, modify, create derivative works of or obscure any copyright, trademark, service mark, or other proprietary rights notices incorporated in or accompanying the Services or Content. You must not use any part of the Content on our Website for commercial purposes without obtaining license to do so from us or our licensors.

iii. All Content posted on the Website or submitted by the Users to Lmmaa are protected by the relevant copyright laws. We authorize you to view or download a single copy of the material on the Website solely for your personal, non-commercial use if you include the copyright notice located at the end of the material, for example: “©2020, Lmmaa All rights reserved” and other copyright and proprietary rights notices that are contained in the Content. Any special rules for the use of certain software and other items accessible on the Website may be included and are incorporated into these Terms by reference.

iv. Any use of the Content not expressly permitted by these Terms is a breach of these Terms and may violate intellectual property, and other laws. Content and features are subject to change or termination without notice in the editorial discretion of Lmmaa. All rights not expressly granted herein are reserved to Lmmaa and its licensors.

 

5.2 Your License to Lmmaas’ Content 

i. We grant you a personal, limited, non-exclusive and non-transferable license to access and use the Website only as expressly permitted in these Terms. You shall not use the Services for any illegal purpose or in any matter inconsistent with these Terms. You may use information made available through the Services solely for your personal, non-commercial use. You agree not to use, copy, display, distribute, modify, broadcast, translate, reproduce, reformat, incorporate into advertisements and other works, sell, promote, create derivative works, or in any way exploit or allow others to exploit any of our Content in whole or in part except as expressly authorized by us. Except as otherwise expressly granted to you in writing, we do not grant you any other express or implied right or license to our Content or Intellectual Property Rights.

ii. If you violate any of these Terms, your permission to use the materials automatically terminates and you must immediately destroy any copies you have made of any part of the materials. You may also be potentially liable for Intellectual Property Rights infringement based on the circumstances.

5.3 Lmmaas’ License to User Content 

i. Upon submission of Your Content, you hereby grant Lmmaa a perpetual, non-exclusive, irrevocable, fully paid, royalty-free, assignable, sub-licensable and transferable right to use Your Content and all Intellectual Property rights therein for any purpose or Use. 

ii. For the avoidance of doubt, “Use” means use, copy, display, distribute, modify, translate, reformat, incorporate into advertisements and other works, analyze, promote, commercialize, create derivative works of, and in the case of Vendors, allow their users and others to do the same. 

iii. You grant us the right to use the name or username that you submit in connection with Your Content. You irrevocably waive any claims and assertions of moral rights or attribution with respect to Your Content brought against us or its Users, any Vendors and their users.

iv. We reserve the right, at any time and without prior notice, to remove, block, or disable access to whole or any part of Your Content that we, for any reason consider to be objectionable, in violation of the Terms or otherwise harmful to the Website or our Users at our sole discretion. Subject to the requirements of applicable law, we are not obligated to return any of Your Content to you under any circumstances.

5.4 Vendors Content 

i. Our Content also includes links, materials or contents belonging to any Vendor including but not limited to, Venue, Food & Beverage, Fun, Set-up and other Vendors. Please note that your use of the Vendors’ services will be governed by these Terms, as well as, the relevant Vendors’ policies.

ii. We have no control over, and make no representation or endorsement regarding the Vendors’ accuracy, relevancy, copyright compliance, legality, completeness, timeliness, price and costing or quality of any product, services, advertisements and other content appearing in or linked to from the Services. We do not screen or investigate Third Party content before or after including it on our Services.

6. BOOKING AND PAYMENTS

6.1 The Services provided by us, allows you to search for, select, book, and order (hereinafter “Booking(s)”) on the Website and Apps with Vendors without leaving the Services. These include, without limitation, making Bookings with Venue, Food & Beverage, Fun, Set-up and other Vendors.

6.2 You agree that all fees and payments incurred in Booking and using the Services are to be made by you upon Booking and prior to your use, and shall not be considered guaranteed until Confirmation has been provided to you. You understand that a violation of this provision may result in cancellation of your Bookings, in your being denied access to any Booking, or in your forfeiting any monies paid for such Bookings. You hereby authorize us to debit or charge your account via the method of payment associated with your account for any costs we incur as a result of such violation including any property damage or physical injury you cause.

6.3 Each item listed on the Website and App will note its corresponding fee, which may be exclusive of VAT as well as any other applicable government and regulatory charges. You agree and acknowledge that, Lmmaa and/or the Vendor may revise the fees and prices listed on the Website and/or the App at any time in their sole discretion and the revised fee will be applied to any transactions made following implementation of the amendment.

6.4 Upon checkout, the total amount to be paid is the sum total of all the selected items and services provided by all Vendors , inclusive of any fees, charges, government taxes or duties as applicable (hereinafter “Total Amount”).

6.5 In the event you wish to make any amendments after receiving Confirmation of your Booking you will:

i. Require approval from the relevant Vendor; and

ii. Incur an additional charge at the discretion of the Vendor (hereinafter “Amended Booking Fees”).).

6.6 Any amendments pursuant to Clause 6.5 shall only come into effect after complete and full payment, including but not limited to any charges and/or fees, is made. Amendments to the User’s booking should not be presumed until receipt of a written confirmation of the amendment.  

6.7 In any event, any changes or amendments should be made in a timely manner with prior notice where possible. The User understands that acceptance of such amendments cannot be guaranteed and Lmmaa shall in no manner be liable if the Vendor does not honor such requests.

6.8 You agree and warrant to make full and complete payments upfront inclusive of any fees and charges, or any other amounts you owe under these Terms inclusive of any VAT and other government taxes or duties as applicable. 

6.9 We may charge, at our discretion, fines for any late payments of more than seven (7) days from the date of the gathering organized and hosted by the User and may use any remedies available to us to collect payments. You are liable for any costs or expenses associated with recovering payments owed, including any attorneys’ fees or expenses. 

6.10 Lmmaa uses a third-party payment facilitator to process payments. You must provide accurate and complete information about your payment details and you authorize us to share this information with third party payment facilitators and service providers. We are not liable for the safety and security of your payment information. Your use of payment facilitators is subject to the compliance of their respective terms and conditions. We may at any time add or delete any other payment processing service, without notice, which may be subject to additional terms and conditions. 

6.11 Lmmaa may only accept cash payment for fees and charges incurred under exceptional circumstances, subject to approval of Lmmaa and/or the Vendor. 

6.12 You agree and accept that Lmmaa acts solely as an application operator that facilitates communication between Users, and is not party to the transaction between you and Vendors. Lmmaa will not be held responsible for performing the obligations of Vendors, with the exception of communicating any payment you owe to these Vendors.

6.13 You agree and warrant, while making any Booking and during the gathering, to be responsible for obtaining and being in compliance with any license, authorization, permission required by the law as applicable and/or if required, to make payment for any and all expenses required by the Vendor to cover any license, authorization, permission in accordance with the law. Lmmaa disclaims any responsibility and liability for the Users’ failure to act in accordance with this Clause 6.13. 

6.14 Lmmaa do not own, sell, resell on its own, nor do we control the Vendors services or any related services provided thereof. You agree and accept that any Booking you make shall be subject to these Terms and the relevant Policies as well as any terms and conditions presented to you for review and execution by Lmmaa and/or the Vendor pursuant to any transaction made.  

6.15 We may, from time to time, elect to run or otherwise make available promotional offers, deals and/or discounts for our Services. Unless otherwise indicated on the Website or Apps, we may establish and modify, in our sole discretion, the terms of such offer and suspend or end such offer at any point, without notice to you. We reserve the right, in our sole discretion, to reject or refuse to honor any special deal, promotional offer or discount you submit on the Website or Apps. 

7. VENUE BOOKINGS

7.1 Booking of any Venue is subject to the following:

i. availability of the Venue; 

ii. payment of all fees and charges incurred in Booking and using the Venue; and 

iii. compliance with the Policies of the applicable Venue.

7.2 Prior to Booking the Venue, Users are encouraged to review the Description of the relevant Venue. Lmmaa is not responsible for your failure to evaluate and identify the Description, and disclaims any responsibility for and liability resulting from the inconsistencies in the Description provided, the Venue Vendors’ actions or omissions, nature or quality of the Venue, and for any loss or injury you sustain arising out of or related to the Venue Vendors’ services. 

7.3 The User agrees and accepts that, in the event the Style Vendor services are being used, the Venue Vendor shall add an additional, chargeable period of a minimum of two (2) hours (“Set-Up Time”), prior to the start-time stated on the Booking to ensure Style is carried out prior to the event.  If required, the Set-Up Time can be increased, which shall be communicated to the User within one (1) working day.

7.4 A Booking when placed and confirmed by us, forms an agreement between you and the Vendor, to which Lmmaa is not party. Lmmaa is not responsible for your failure to evaluate and identify any options on the Services.

7.5 When you Book a Venue, you are provided a license to enter, occupy, and use the Venue only as described in the Booking and confirmed by the applicable Vendor, subject to these Terms. A Booking does not provide you a lease or access or use of the Venue beyond the specified time and Description. In the event the User overstays past the expiration of the specified time, the Venue Vendor retains the right to re-enter the Venue and evict the User in accordance with your agreement with the Vendor. In addition to this, you may also incur an overtime charge calculated based on the respective Vendors’ Policies.

7.6 At the time of Booking, you are informed via the Description, the capacity the relevant Venue can hold, and are given the option to enter the number of guests in attendance. You must not exceed the respective capacity for each Venue on the platform. Failure to adhere to this may result in damage to the Venue and/or injuries to you and your guests, which Lmmaa will not be held liable for. In such an event, the Venue Vendor retains the right to re-enter the Venue and evict the User in accordance with your agreement with the Vendor, and any payments made for any services or products purchased from any Vendors may not be refunded. In addition to this, you may also incur an overcapacity charge calculated based on the respective Vendors’ Policies, as well as be responsible for any damage(s) caused to the Venue due to your actions.

7.7 Without prejudice to Clause 7.4 and 7.5 above, any eviction of a client must be carried out respectfully and in compliance with the communication guidelines noted under clause 12 below. 

7.8 You agree and acknowledge that, certain Bookings may require you to provide portion of prepaid fees or a refundable amount in advance (hereinafter “Security Deposit”). Any Deposit will be identified prior to completing your Booking.

7.9 The Venue Vendor may charge a cleaning or repair fee in association with the cost of repair for damages to, or necessary cleaning of, the Venue resulting from your use that exceeds normal 'wear and tear' damages and necessary cleaning. 

7.10 Such fee(s) shall be payable directly to the Vendor, and Lmmaa disclaims any responsibility to communicate and negotiate payment of such fees on behalf and between the User and Vendor. 

7.11 Lmmaa does not facilitate the sale of alcoholic beverages and does not accept any responsibility for the possession, distribution, purchase, or consumption of alcoholic beverages, illegal substances or otherwise at any gathering designed using the Website and/or App. If the User possesses or consumes alcohol in the Venue, it represents and warrants that it holds a valid, current alcoholic beverage license from a verified local licensing authority and will comply with all the laws pertaining to the consumption of alcohol within the relevant jurisdiction. 

7.12 In the event that Lmmaa suspects or has reason to believe that the User is conducting illegal activities, activities which violate applicable government rules, regulations, policies, decrees and orders, or activities against public welfare, order and morals (“Unauthorized Activities”), Lmmaa retains the right to withdraw their acceptance of the Order, cancel the event hosted and where the event has already commenced, re-enter the Venue and evict the User at any time, without notice. In any event, if Lmmaa suspects or has reason to believe that the User is, or will be, conducting Unauthorized Activities, no refunds shall be issued even if cancellation has been made prior to commencement, or during, the gathering. Carrying out any Unauthorized Activities during any event hosted and organized by the User using the Website, Apps, and/or Account constitute a violation of these terms and Lmmaa may temporarily suspend the Users’ Account or indefinitely terminate the Account at their sole discretion. In addition to this, you may be fined, charged additional fees, and be reported to the relevant authorities for your actions.

7.13 Any changes or amendments to your Bookings after receiving Confirmation, including but not limited to changing Venues, capacity, time of arrival and checkout, is subject to approval and acceptance from the Vendors as well as an Amended Booking Fee at the discretion of the Vendors. 

7.14 The User agrees and accepts that all of the fees and charges under Clause 8, may vary from, one Vendor to another, which may be determined by several factors including without limitation order value, distance, and demand during peak hours. We will be entitled to collect any of the above fees and any additional charges payable by you required to satisfy any outstanding obligations. 

 

8. FOOD & BEVERAGE BOOKINGS

8.1 Bookings with any Food & Beverage Vendor are subject to the following:

i. availability in the list of food and beverages (hereinafter “Menu”); 

ii. payment of all fees and charges incurred while Booking; and 

iii. compliance with the Policies of the applicable Food & Beverage Vendor.

8.2 Users can access the Menu of the Food & Beverage Vendors listed on the Services and place online orders and/or Bookings against the respective Vendors through Lmmaa, which the Food & Beverage Vendor may or may not accept in its absolute discretion. 

8.3 Confirmation and acceptance of the Booking shall be provided by us only during the working hours of the relevant Vendors. 

8.4 A Booking when placed and confirmed by us, forms an agreement between you and the Vendor, to which Lmmaa is not party. Lmmaa is not responsible for your failure to evaluate and identify item and product information noted on the Menu, and disclaims any responsibility for and liability resulting from the inconsistencies in the Menu provided. 

8.5 You agree and acknowledge that some of the Food & Beverage options may be suitable for certain ages, dietary requirements, and other similar restrictions. You must check the Menu and read its Description, if provided, prior to placing your order and/or making a Booking. Lmmaa shall not be liable in the event that any Food & Beverage ordered by you does not meet your dietary or any other requirements and/or restrictions.

8.6 Lmmaa does not facilitate the sale of alcoholic beverages. If the User possesses or consumes alcohol in the Venue, it represents and warrants that it holds a valid, current alcoholic beverage license from a verified local licensing authority and will comply with all the laws pertaining to the consumption of alcohol within the relevant jurisdiction. 

8.7 Where the applicable Vendor provides delivery or other additional services and the User chooses to make use of such services, Lmmaa shall communicate this to the relevant Vendor. The Vendor shall be responsible for arranging the delivery of the order to the User. You agree and understand that the duration for delivery quoted to you at the time of confirming the order or prior to the delivery is an approximate estimate and may vary. We will not be responsible for any delays in delivery or a failure to deliver the correct order. Upon choosing this option, you may be charged a delivery and logistic fee (included in the Total Amount) based on the Policies of the relevant Vendor. 

8.8 Where the applicable Vendor provides catering services, and the User chooses to make use of such services, Lmmaa shall communicate this to the relevant Vendor. Upon choosing this option, you may be charged a catering fee (included in the Total Amount) based on the Policies of the relevant Vendor. The Vendor shall be responsible for arranging catering services, such as any equipment, material, or tools required as well as the catering staff to be provided based on the number of attendees and items being ordered. We will not be responsible for any delays, damages or injuries caused by the Vendors’ catering equipment and/or the staff. You agree and accept to be held responsible for any damage or injury caused by you or your guests to the Vendors’ catering staff and equipment. 

8.9 Any changes, amendments or additional requests communicated by the User at the time of Booking or after receiving Confirmation, shall be communicated by Lmmaa to the respective Food & Beverage Vendor. The responsibility to approve and accept any changes or requests lies solely with the Vendor, and Lmmaa shall in no manner be liable if the Vendor does not honor such requests. In the event that the Vendors accept the changes or requests, the User may incur an Amended Booking Fee or an additional payment calculated at the discretion of the Vendor. 

8.10 Refunds can be availed subject to the respective Vendors’ refund policy. No replacement, refund, or any other resolution will be provided without the Vendors’ permission. 

8.11 In the event that the Food & Beverage Vendor, or Lmmaa suspect or have reason to believe that the User is conducting Unauthorized Activities, the services rendered by the Food & Beverage Vendor may be retracted at any time, without notice and without any refunds. The Users’ actions constitute a violation of these Terms and Lmmaa can temporarily suspend the Users’ Account or indefinitely terminate the Account at our sole discretion. Additionally, you may be fined, charged additional fees, and be reported to the relevant authorities for your actions.

8.12 You agree and acknowledge that we shall not be responsible for: 

i. The services or goods provided by the Vendor including, but not limited to, the orders suiting your requirements and needs;

ii. The Vendors’ services not being up to your expectations or any resulting loss, harm or damage thereof; 

iii. The unavailability of certain items on the Menu, despite them being listed on our Services; and 

iv. Any delays in delivery, incorrect delivery, or damage of any items during delivery of your order(s).

8.13 You agree and acknowledge that neither the Vendor nor Lmmaa shall be liable in the event of you failing to adhere to these Terms. 

8.14 The User agrees and accepts that all of the fees and charges under Clause 9 may vary from, one Vendor to another, which may be determined by several factors which shall include but not be limited to order value, distance, demand during peak hours. We will be entitled to collect any of the above fees and any additional charges payable by you required to satisfy any outstanding obligations. Lmmaa reserves the right to otherwise collect payment from you and pursue any legal remedies available to Lmmaa in this regard. 

 

 

9. FUN ACTIVITY BOOKINGS

9.1 Booking of any Fun Activity is subject to the following:

i. availability of the chosen Fun Activity; 

ii. payment of all fees and charges incurred in Booking and using the Fun Activity; and 

iii. compliance with the Policies of the applicable Fun Activity Vendor.

9.2 Prior to Booking the Fun Activity, Users are encouraged to review the Description of the relevant Fun Activity. Lmmaa is not responsible for your failure to evaluate and identify the Description, and disclaims any responsibility for and liability resulting from the inconsistencies in the Description provided, the Fun Activity Vendors’ actions or omissions, nature or quality of the Fun Activity, timely delivery, and for any loss, injury, or damage you sustain arising out of or related to the Fun Activity Vendors’ services.

9.3 A Booking when placed and confirmed by us, forms an agreement between you and the Vendor, to which Lmmaa is not party. Lmmaa is not responsible for your failure to evaluate and identify any options on the Services.

9.4 When you Book the applicable Fun Activity you are provided a license to use the Fun Activity services only as described in the Booking and confirmed by the applicable Vendor, subject to these Terms. A Booking does not provide you the right to use the services beyond the specified time and Description. The Fun Activity Vendor retains the right to re-enter the venue and repossess the services in accordance with your agreement with the Vendor. You may also incur an overtime charge, calculated based on the respective Vendors’ Policies, if you use the Fun Activity services past the agreed upon time.

9.5 You agree and acknowledge that some of the Fun Activity activities may be suitable for certain ages only. You must check the Description, if provided, prior to making a Booking. Lmmaa shall not be liable in the event that any Fun Activity Service Booked by you does not meet your requirements and/or restrictions.

9.6 You agree and accept that you will be held responsible for the actions of your guests in attendance. In the event of a disturbance and nuisance that includes but is not limited to, unreasonable background noise, inexcusable behavior, tampering with the Fun Activity Vendors’ equipment, continual abuse under or not under the influence of substances, including but not limited to alcohol, intoxicants, narcotics, or controlled substances in any form,  the Fun Activity Services can come to a halt and be withdrawn immediately by the relevant Vendor, its agents, affiliates or employees. The Vendor reserves the right to enter the Users premises and repossess its equipment, material or tools provided, as well as, penalize the User for any damage and injury caused to the Vendors’ staff and equipment. 

9.7 The Vendor reserves the right to deny the Users and their guests, access and usage of certain Fun Activity services on the basis of eligibility, safety, and suitability. These include, but are not limited to, state of mind (such as being under the influence of alcohol), age, weight, height, gender, clothing, health and mental well-being. The User agrees that such decisions made by the relevant Vendor are final, and that any refunds or replacements resulting from the denial of services is subject to the relevant Vendors’ Policies.

9.8 The User and their guests must at all times comply with any requests or instructions made by the Vendor or his staff and representatives. The Vendor may make available members of staff at the event hosted by the User to facilitate use of the Fun Activity

9.9 Any changes, amendments or additional requests communicated by the User at the time of Booking or after receiving Confirmation, shall be communicated by Lmmaa to the respective Fun Activity Vendor. The responsibility to approve and accept any changes or requests lies solely with the Vendor, and Lmmaa shall in no manner be liable if the Vendor does not honor such requests. In the event that the Vendors accept the changes or requests, the User may incur an Amended Booking Fee or additional payment calculated at the discretion of the Vendor. 

9.10 In the event that the Fun Activity Vendor or Lmmaa suspect, or have reason to believe that the User is conducting Unauthorized Activities, the Fun Activity Vendor retains the right to enter the Premises, halt and repossess the Fun Activity Services, without notice and without any refunds. The Users’ actions constitute a violation of these Terms and Lmmaa can temporarily suspend the Users’ Account or indefinitely terminate the Account at our sole discretion. In addition to this, you will not be entitled to any refunds, may be fined, charged additional fees, and be reported to the relevant authorities for your actions.

9.11 The User agrees and accepts that all of the fees and charges with respect to the use of the Website and Orders made, may vary from one Vendor to another, determinable by several factors including without limitation order value, distance, demand during peak hours. We will be entitled to collect any of the above fees and any additional charges payable by you required to satisfy any outstanding obligations. 

9.12 You agree and warrant, while making any Booking and during the gathering, to be responsible for maintaining, obtaining and being in compliance with, any license, authorization, permission required by the law and/or if required, to make payment for any and all expenses required by any Vendor to cover for any license, authorization, permission in accordance with the law. Lmmaa disclaims any responsibility and liability for the Users failure to act in accordance with Clause 9.12.   

 

10. STYLE BOOKINGS

10.1 Booking of any Style is subject to the following:

i. availability of the Style options; 

ii. payment of all fees and charges incurred in Booking and using the Style; and 

iii. compliance with the Policies of the applicable Style Vendor.

10.2 Prior to Booking the Style, Users are encouraged to review the Description of the relevant Style. Lmmaa is not responsible for your failure to evaluate and identify the Description and disclaims any responsibility for and liability resulting from the inconsistencies in the Description provided, the Style Vendors’ actions or omissions, nature or quality of the Style, timely delivery, and for any loss, injury, or damage you sustain arising out of or related to the Style Vendors’ services.

10.3 A Booking when placed and confirmed by us, forms an agreement between you and the Vendor, to which Lmmaa is not party. Lmmaa is not responsible for your failure to evaluate and identify any options on the Services.

10.4 When you Book the applicable Style you are provided a license to use the Style services only as described in the Booking and confirmed by the applicable Vendor, subject to these Terms. A Booking does not provide you the right to use the services beyond the specified time and Description. The Style Vendor retains the right to re-enter the venue of the gathering hosted by the User and repossess the services in accordance with your agreement with the Vendor. You may also incur an overtime charge, calculated based on the respective Vendors’ Policies, if you use the Style services past the agreed upon time.

10.5 The Style Vendor must coordinate with the User and the Venue Vendor with regards to any increase in the Style Time. The User must cooperate and provide accurate and complete information pertaining to any Style requirements, including but not limited to, the start-time of the event, any permits, and capacity of the Venue. 

10.6 The Vendor reserves the right to deny the Users and their guests, access and usage of Style services on the basis of eligibility, safety, and suitability, at any time. These include, but are not limited to, location, state of mind (such as being under the influence of alcohol), age, weight, height, gender, clothing, health and mental well-being. The User agrees that such decisions made by the relevant Vendor are final, and that any refunds or replacements resulting from the denial of services is subject to the relevant Vendors’ Policies.

10.7 Lmmaa and the Style Vendors disclaim any and all liability and responsibility for accidents or injuries related to the Style that are caused through mishandling by the User, guests or site staff (who are not part of the Style Vendors’ staff).

10.8 The User will be liable to the Vendor for any damage caused to Style property by the User, guests or site staff (who are not part of the Style Vendors’ staff). All damage and or missing Style property will be charged in accordance with the Vendors’ Policies.

10.9 The User and their guests must at all times comply with any requests or instructions made by the Vendor or his staff and representatives. The Vendor may make available members of staff at the event hosted by the User to facilitate use of and supervise the Style.

10.10 Any changes, amendments, additional requests, or add-ons communicated by the User at the time of Booking or after receiving Confirmation, shall be communicated by Lmmaa to the respective Style Vendor. The responsibility to approve and accept any changes or requests lies solely with the Vendor, and Lmmaa shall in no manner be liable if the Vendor does not honor such requests. In the event that the Vendors accept the changes or requests, the User may incur an Amended Booking Fee or an additional payment calculated at the discretion of the Vendor. 

10.11 At all times the User agrees and warrants, while making any Style Bookings and during the gathering, to be responsible for maintaining any licenses, authorizations, permissions required by the law and/or if required, to make payment for any and all expenses required by the Style Vendor to cover for any licenses, authorizations, permissions in accordance with the law. Lmmaa disclaims any responsibility and liability for the Users failure to act in accordance with this Clause 10.10.

10.12 In the event that the Style Vendor or Lmmaa suspect, or have reason to believe that the User is conducting Unauthorized Activities, the Style Vendor retains the right to enter the Premises, halt and repossess the Style, without notice and without any refunds. The Users’ actions constitute a violation of these Terms and Lmmaa can temporarily suspend the Users’ Account or indefinitely terminate the Account at our sole discretion. In addition to this, you will not be entitled to any refunds, may be fined, charged additional fees, and be reported to the relevant authorities for your actions.

 

11. OTHER BOOKINGS 

11.1 Booking of any other options is subject to the following:

i. availability of the options;

ii. payment of all fees and charges incurred in Booking; and 

iii. compliance with the Policies of the applicable Vendor.

11.2 Prior to Booking, Users are encouraged to review the Description of the relevant option. Lmmaa is not responsible for your failure to evaluate and identify the Description, and disclaims any responsibility for and liability resulting from the inconsistencies in the Description provided, the Vendors’ actions or omissions, nature or quality of the option, timely delivery, and for any loss, injury, or damage you sustain arising out of or related to the Vendors’ services.

11.3 A Booking when placed and confirmed by us, forms an agreement between you and the Vendor, to which Lmmaa is not party. Lmmaa is not responsible for your failure to evaluate and identify any options on the Services.

11.4 When you make a Booking with the Vendors you are provided a license to use the Vendors’ services only as described in the Booking and confirmed by the applicable Vendor, subject to these Terms. A Booking does not provide you the right to use the services beyond the specified time and Description. The Vendor retains the right to re-enter the venue and repossess the services in accordance with your agreement with the Vendor. You may also incur an overtime charge, calculated based on the respective Vendors’ Policies, if you use the Vendors’ services past the agreed upon time.

11.5 The Vendor reserves the right to deny the Users and their guests, access and usage of Vendors’ services on the basis of eligibility, safety, and suitability, at any time. The User agrees that such decisions made by the relevant Vendor are final, and that any refunds or replacements resulting from the denial of services is subject to the relevant Vendors’ Policies.

11.6 Lmmaa and the Vendors disclaim any and all liability and responsibility for accidents or injuries related to the Vendors’ services that are caused through mishandling by the User, guests or site staff (who are not part of the Vendors’ staff).

11.7 The User will be liable to the Vendor for any damage caused to Vendors’ property by the User, guests or site staff (who are not part of the Vendors’ staff). All damage and or missing property will be charged in accordance with the Vendors’ Policies.

11.8 The User and their guests must at all times comply with any requests or instructions made by the Vendor or his staff and representatives. The Vendor may make available members of staff at the event hosted by the User to facilitate use of Vendors’ services.

11.9 Any changes, amendments, additional requests, or add-ons communicated by the User at the time of Booking or after receiving Confirmation, shall be communicated by Lmmaa to the respective Vendor. The responsibility to approve and accept any changes or requests lies solely with the Vendor, and Lmmaa shall in no manner be liable if the Vendor does not honor such requests. In the event that the Vendors accept the changes or requests, the User may incur an Amended Booking Fee, or an additional payment calculated at the discretion of the Vendor. 

11.10 The User agrees and accepts that you will be held responsible for the actions of your guests in attendance. In the event of a disturbance and nuisance that includes but is not limited to, inexcusable behavior, tampering with the Vendors’ equipment, continual abuse under or not under the influence of substances, including but not limited to alcohol, intoxicants, narcotics, or controlled substances in any form,  the Vendors’ Services can come to a halt and be withdrawn immediately by the relevant Vendor, its agents, affiliates or employees. The Vendor reserves the right to enter the Users premises and repossess its equipment, material or tools provided, as well as, penalize the User for any damage and injury caused to the Vendors’ staff and equipment. 

11.11 At all times the User agrees and warrants, while making any Bookings and during the gathering, to be responsible for maintaining, obtaining, and being in compliance with any licenses, authorizations, permissions required by the law and/or if required, to make payment for any and all expenses incurred by the Vendor to cover for any licenses, authorizations, permissions in accordance with the law. Lmmaa disclaims any responsibility and liability for the Users failure to act in accordance with this Clause 11.11. In the event that the Vendor or Lmmaa suspect, or have reason to believe that the User is conducting Unauthorized Activities, the Vendor retains the right to enter the Premises, halt and repossess the Vendors’ services and property without notice and without any refunds. The Users’ actions constitute a violation of these Terms and Lmmaa can temporarily suspend the Users’ Account or indefinitely terminate the Account at our sole discretion. In addition to this, you will not be entitled to any refunds, may be fined, charged additional fees, and be reported to the relevant authorities for your actions.

 

12. CANCELLATIONS AND REFUNDS

12.1 In the event of a last-minute cancellation by the Vendor, Lmmaa will use its best endeavors to provide the User with alternate options, replacements or substitutes, however, we cannot guarantee that the substitutes provided will fulfill the Users’ requirements and we may not be able to provide alternate options for all items purchased. Lmmaa reserves the right to provide any substitutes it deems fit for the Users’ purpose. 

12.2 In the event of cancellation by the User, you may incur a cancellation fee based on the respective Vendors’ Policies. In order to avoid such fee(s), you must cancel within the Vendors’ cancellation window, which is made available on the Services. The cancellation fee may be calculated based on various factors including time of cancellation, (such as failure to cancel within the allotted period in the cancellation window), number of guests, market conditions, demand during peak hours and/or to recoup any costs and expenses incurred due to the cancellation. 

12.3 If the User fails to cancel the Booking within the allotted period in the cancellation window, then the refund, if any, provided to the User is subject to these Terms and/or the Vendors’ Policies.

12.4 In the event any User wishes to cancel their Booking(s) with any Vendor, they shall carry out such cancellation through Lmmaa and will be charged three percent (3%) of the entire Booking value as a processing fee of the cancellation (“Processing Fee”). Additionally, based on the Vendor applied Cancellation Policy and depending on the time of cancellation a cancellation penalty will be charged as follows: 

i. cancellation of a Booking five (5) days and more before delivery date: free of charge, less than five (5) days before delivery date one hundred percent (100%) of Booking value to be charged;

ii. cancellation of Booking three (3) days before delivery date: fifty percent (50%) of Booking value to be charged; less than three (3) days before delivery date one hundred percent (100%) of Booking value to be charged; 

iii. cancellation of a Booking one (1) day before delivery date: fifty percent (50%) of Booking value to be charged; less than one (1) day before delivery date one hundred percent (100%) of Booking value to be charged; 

12.5 In any event, refunds can be availed subject to Lmmaa’s and the respective Vendors’ refund policy. No replacement, refund, or any other resolution will be provided without the Vendors’ permission and all refunds will be subject to the Processing Fee. 

12.6 The refund will be made by the same payment method used upon placing the order. The refund process may take between 7-14 working days, depending on the receiver bank processing timelines.

 

13. USER RATING, REVIEWS, AND FEEDBACK

13.1 Users are allowed to rate, review, and provide feedback for the services rendered by Lmmaa and the Vendors. In return, Vendors can also rate Users based on their conduct and adherence to these Terms and Vendors’ Policies.

13.2 User reviews, ratings, or feedback do not reflect the opinion of Lmmaa. Lmmaa receives multiple reviews by Users, which reflect the opinions of each individual User. It is pertinent to state that each and every review posted on our Website is the personal opinion of that User only.

13.3 The Users agree that they shall use reasonable and good faith efforts to ensure that neither engages in any vilification of each other and the Vendor to third parties, and shall refrain from making any false, negative, critical or disparaging statements, implied or expressed, concerning Lmmaa and the Vendors (which shall include its owner, management team, staff and clients), including, but not limited to, management style, methods of doing business, the quality of work, or treatment of employees to any external persons or entities. Each Party further agrees to take no action that would damage the other Party’s business, personal reputation or goodwill. This, however, shall not apply towards any truthful statement made as required by any applicable law or by a court or authority of competent jurisdiction.

13.4 The Users agree and accept  that by providing your Content to or through the Services, be it via email, posting via the Website and/or Apps, or otherwise including any of your Content that is transmitted to your account by virtue of your rating, reviews, feedback, questions, photographs or videos, comments, suggestions, ideas etc. you grant us a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to: 

i. host, use, reproduce, modify, run, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Content of yours throughout the world in any media, now known or hereafter devised; 

ii. make your Content available to the rest of the world and to let others do the same; 

iii. to provide, promote, and improve the Services and to make your Content shared on the Services available to other companies, organizations or individuals for the syndication, broadcast, distribution, promotion or publication of such Content of yours on other media and services, subject to our Privacy Policy and this Agreement; and

iv. use the name and/or trademark that you submit in connection with such Content of yours. You acknowledge that we may choose to provide attribution of your Content at our discretion. You further grant the us the right to legally pursue any person or entity that violates your or Lmmaa’s rights in Your Content. You acknowledge and agree that Your Content is non-confidential and non-proprietary. You affirm, represent, and warrant that you own or have the necessary licenses, rights (including copyright and other proprietary rights), consents, and permissions to publish and otherwise use Your Content as authorized in these Terms.

 

14. COMMUNICATION GUIDELINES

14.1 Our Website enables Users to rate, review and communicate with each other and the Vendors, however, we reserve the right to access and review User communication from time to time to ensure appropriate online conduct and behavior.

14.2 The Website is only to be used for its intended purpose. You may not use the Content provided through the Website and in any manner or for any purpose other than that which is expected (i.e., to make Bookings with Vendors for event planning purposes). 

14.3 Discussions between Users, and Users and Vendors, should be conducted in a professional and respectful manner. Abusive or offensive language, discussions which may be deemed as political, discriminative, threatening, sexual or of religious nature, as well as any other inappropriate behavior which violates our Terms, directed at any person and, under any circumstances, will not be tolerated on our Website or Apps and may result in account review and action, including temporary or indefinite suspension or termination.

14.4 You may not post Content that includes inflammatory speech, endorses or promotes illegal, immoral, or harmful activities, including obscene content, incitement of lawless action, or activities that may lead to other Users’ harm in any manner.

14.5 You may not post information or comments on the Services and on third party social media platforms that are obscene, defamatory, threatening, malicious, slanderous, or disparaging in nature or any other material that is prohibited by law, about Lmmaa and its Services.

14.6 Users acknowledge and accept that an actual or threatened breach of any term(s) of this Clause 12 may be penalized by implementing any one or more of the following:

i. Removal/deactivation of their account from our Website, and/or

ii. Disqualifying their use of our Website indefinitely unless a written approval has been obtained by us allowing them to recreate their account.

14.7 We shall not be held liable for any loss or damage experienced by any person as a result of implementing the penalties above.

14.8 We will not be liable for any direct, indirect or consequential loss or damage (whether for loss of profit, loss of business, depletion of goodwill or otherwise), claims of death or personal injury, costs, expenses or other claims for consequential compensation whatsoever (and howsoever) caused, including slander or personal offence which arise out of use or in connection with the Website’s communication, chat functionality, and third party social media platforms. 

 

15. WARRANTIES AND DISCLAIMERS

15.1 You agree and acknowledge that the Services are provided on an “as is” basis. Except as otherwise specifically set forth herein, Lmmaa does not make, and hereby disclaims any and all warranties express or implied, including without limitation implied warranties of merchantability, quality, fitness for a particular use or purpose, technical performance, quiet enjoyment or non-infringement, and any warranties arising out of course of dealing or usage of trade and services.

15.2 We make no warranty that the Website or the Content will meet your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranty as to the accuracy, timeliness, completeness or reliability of any Content obtained through the Website. No information provided through the Website or by us in oral or written form will create any warranty not expressly made herein your reliance upon the Content obtained or used by you through the Website is solely at your own risk

15.3 Lmmaa do not endorse any Content posted, submitted or otherwise provided by any User or Vendor, or any opinion, recommendation, or advice expressed therein. We expressly disclaim any and all liability in connection with such Content. You agree that the we are not responsible for the accuracy, consistency or completeness of information uploaded and displayed on our Services by Vendors.

15.4 Lmmaa takes no responsibility and assumes no liability for any Content posted, stored, transmitted or uploaded to the Services by you (in the case of Your Content) , any Vendors Content or any third party (in the case of any and all Content more generally), or for any loss or damage thereto, nor are we liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter.

15.5 As a provider of interactive services, Lmmaa is not liable for any statements, representations or any other Content provided by its Users (including you as to Your Content) on the Services. Although we have no obligation to screen, edit or monitor any of the Content posted to or distributed through any Interactive Area, We reserve the right, and have complete discretion, to remove, screen, translate or edit without notice any Content posted or stored on the Services at any time and for any reason. You are solely responsible for creating backup copies of and replacing only Your Content. 

15.6 The User acknowledges that Lmmaa may store, record or document any information exchanged between Users and Lmmaa, and that Lmmaa uses the most up-to date applications and security systems to ensure that all data entered online, through the Website, is encrypted.

15.7 Users must ensure the accuracy and authenticity of any and all the information they supply to us through the Website including, but not limited to personal data as well as information supplied by the User on behalf of any third-party the User wishes to refer to Lmmaa.

15.8 Users accept responsibility for the quality of any information supplied in any form, whether text, audio, video, or as images. We shall not be held responsible for any misinterpretation of information due to unclear images, videos or audio or ambiguously worded text.

15.9 The User acknowledges that Lmmaa will process personal data including but not limited to names and e-mail addresses in order to provide the Services, make improvements to the Website and prevent unauthorized use of Website.

15.10 The User agrees Lmmaa is not responsible now or at any time in the future for any unauthorized access including, but not limited to any virus or other harmful code that may infect the User’s computer, tablet, smartphone or any other such device as a result of using the Website.

15.11 The User shall be responsible for obtaining, maintaining and setting up any equipment and/or hardware required to access and use the Website and the User shall take responsibility for the protection of this equipment and/or hardware by using up to date virus protection, personal firewalls and any other suitable measures the User deems necessary.

15.12 The User understands that Lmmaa cannot be held liable in the event the Website transmits information that has been accessed, altered and/or corrupted.

15.13 The User accepts that Lmmaa may be required to suspend access to the Website for periodic maintenance or unforeseen downtime and may do so at its own discretion without serving notice.

15.4 All interactions between Users and Lmmaa must be carried out in a responsible, ethical, professional and legal manner.

15.5 We may do any or all of the following without notice:

i. record or pre-screen submissions to public areas within the Website;

ii. investigate your use of the Website as we deem appropriate to comply with any applicable law, regulation, government request or legal process;

iii. terminate your access to the Website, and suspend your account temporarily or indefinitely, upon our determination that you have violated these Terms; and

iv. edit the Website and any Content without notice.

15.6 While using the Website, you make the following representations and warranties to Lmmaa:

i. you are eighteen (18) years of age or older and are legally allowed to use the Website (if and as required);

ii. you acknowledge and understand that you are solely responsible for any information you may choose to disclose to Lmmaa; and

iii. you will not commercialize the Services.

15.7 The Services advertised on the Website shall be made available to Users of the minimum age of eighteen (18). We are committed to protecting the privacy of children. Hence, we do not encourage persons under the age of 18 (“Child”) to use the Website. If a Child would like to avail of the Services offered by Lmmaa, he/she should take the assistance of a parent/guardian/adult authorized with that Child’s supervision. We do not personally collect identifiable information from any person we know is a Child.

15.8 In the event a Child has (i) created an Account; (ii) used an Account belonging to the parent/guardian/adult; and/or (iii) made Bookings through the Services, the Account holder and/or User warrants and represents that such actions are performed under parental guidance after obtaining the relevant consent from the parent/guardian/adult. The User accepts that they are bound by the same Terms and agrees that Lmmaa is not liable or responsible for the Users failure to act in accordance with this Clause 15.18.

 

15.9 When a User visits the Website or sends us e-mails, they are communicating with us electronically, and they hereby consent to receiving communications from us electronically. We will communicate with Users by e-mail. Users agree that all agreements, notices, disclosures and other communications that we provide to Users electronically satisfy any legal requirement that such communications be in writing. Users agree to provide us with their current and active e-mail address

15.20 We may share Users’ personal information with Lmmaas’ affiliates and partners and third parties licensed to access User personal information. We sometimes provide aggregated usage or tracking information collected from the Website to third parties. We may also provide certain User personal information to third parties which provide services to us in operating the Website or our businesses, such as account services, web hosting, software development and information processing.

15.21 Users are responsible for taking all reasonable steps to ensure that no unauthorized person receives access to your passwords or accounts. You grant us and all other persons or entities involved in the operation of the Website and Lmmaa the right to transmit, monitor, retrieve, store, and use your information in connection with the operation of the Website. We cannot and do not assume any responsibility or liability for any information you submit, or your or third parties’ use or misuse of information transmitted or received using Website tools and services.

15.22 We hereby exclude any and all other representations and warranties relating to the subject matter of these Terms, the Website and use of the Website in any manner other that expressly stated herein.

 

16. PRIVACY POLICY 

16.1 In order to provide the Services, we need information about you, and we only use your information where we have a legal basis to do so. Please refer to our Privacy Policy to help you understand what information we collect, how we use it and what choices you have when you use our Services.

16.2 We adopt standard data collection, storage, processing practices and security measures in accordance with GDPR rules and regulations, in order to protect against unauthorized access, alteration, disclosure or destruction of Users’ data stored on our Services.

 

17. LIMITATION OF LIABILITY

17.1 You understand and agree that in no event shall the owners, directors, employees, agents, or licensors of Lmmaa be held liable for any indirect, incidental, special, exemplary, or consequential damages arising out of or in connection with the Content or any Booking, including, without limitation, any damages resulting from loss of use, data, or profits, whether or not we have been advised of the possibility of such damages, or for any damages for personal or bodily injury or emotional distress arising out of or in connection with these Terms, or from: (1) the use or inability to use the Content (2) unauthorized access to or alteration of Your Content; (3) statements or Conduct of any Vendors; (4) services provided by the Vendors; (5) inaccurate information provided on the Services; (6) any communications, interactions or meetings with other Users; (7) any other matter related to the Services and its Content, whether based on warranty, intellectual property, contract, tort (including negligence), product liability or otherwise. 

17.2 We will not be liable for any loss or damage caused by viruses or other technologically harmful material that may infect your computer and mobile equipment, programs, data or other proprietary material due to your use of our Website or to your downloading of any material posted on it. 

17.3 We will not be held liable for any Content uploaded onto or downloaded from the Website. Any Content uploaded to or downloaded from the Website shall be the sole responsibility of the Users. Lmmaa shall not be held liable for any Content which has been lost, stolen, destroyed, or otherwise whether uploaded to or downloaded from the Website with or without the consent of the Users.

17.4  We shall not be held responsible for the quality, accuracy or legitimacy of any information provided to Lmmaa by Users; Vendors to the Users; or to Users through the Services. You hereby acknowledge and agree that your acceptance of information provided to Lmmaa is of your own choice and we shall not be held liable for any loss or damage resulting from your reliance on any information, conversations or Content thereof made available to you.

17.5 Users agree that they will not bring any claim against Lmmaa or any of our partners, officers, employees and/or representatives in respect of any losses they suffer in connection with the Website, Apps, or these Terms.

18. INDEMNITY
Users agree to defend, indemnify, and hold each of us and our respective officers, directors, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your access to or use of the Website and the Content, or your violation of these Terms.

 

19. VIOLATIONS

19.1 If Lmmaa becomes aware of any possible violations by you of these Terms, then we reserve the right to investigate such violations.  If, as a result of the investigation, we suspect or have reason to believe that criminal activity has occurred, then we shall refer the matter to any and all applicable legal authorities.  

19.2 Lmmaa is entitled, except to the extent prohibited by applicable law, to disclose any information or materials on the Services, including Your Content, to:

i. comply with applicable laws, legal process or governmental request; 

ii. enforce the Terms;

iii. respond to any claims that Your Content violates the rights of third parties;

iv. respond to your requests for customer service, or

v. protect the rights, property or personal safety of Lmmaa, its Users, the Vendors or the public, and all enforcement or other government officials, as Lmmaa in its sole discretion believes to be necessary or appropriate

19.3 In the event the User has violated these terms, Lmmaa can temporarily suspend the Users’ Account or indefinitely terminate the Account at our sole discretion. 

 

20. SEVERABILITY
If any court or competent legal authority decides that any of the provisions or paragraphs of these Terms are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining Terms, which will continue to be valid to the fullest extent permitted by applicable law.

 

21. WAIVER

21.1 If we fail to insist upon strict performance of any of the Users obligations under these Terms, or if we fail to exercise any of the rights or remedies to which we are entitled under these Terms, this will not constitute a waiver of such rights or remedies and will not relieve Users from compliance with such obligations.

21.2  Waiver by us of any particular default(s) will not constitute a waiver of any subsequent default(s)

 

22. THIRD-PARTY RIGHTS

This contract is between the Users and us. No other third-party shall have any right to enforce any of its Terms, unless expressly stated in these Terms, or authorized in writing by Lmmaa.

 

23. FORCE MAJEURE

23.1 We will not be responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by events outside our reasonable control including (without limitation) Acts of God, internet failure, malfunction of data/database/software, overbooking, or otherwise, fire, flood, severe weather, explosion, war, act of terrorism, industrial dispute (whether or not involving Lmmaa ’s employees), lockdowns, cancellations due to outbreaks of viruses, or acts of local or central government or other competent authorities.

23.2 Lmmaa reserves the right to postpone, cancel or provide a refund as it deems fit in the event of a force majeure. Any refunds are subject to the discretion of Lmmaa. 

 

24. GOVERNING LAW AND JURISDICTION

24.1 These Terms shall be governed by, and construed in accordance with, the laws of the Dubai International Financial Centre (hereinafter “DIFC”).

24.2 The Parties irrevocably agree that the DIFC Courts shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms or its subject matter or formation (including non-contractual disputes or claims).

 

25. CONTACT INFORMATION 

If you have any further questions, contact us via email contact@lmmaa.com or telephone our customer service line on +971 50 865 9501